Aesthetic Dentistry in Riga, Latvia I
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Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
LAVA Dental Studio
LAVA Dental studio patient survey
We believe that good treatment begins with understanding, care, and clarity.
That’s why it’s important for us to hear how you felt when receiving your treatment plan and how your communication with our coordinator went.
Our goal is to ensure that every patient at LAVA dental studio feels safe, understood, and confident throughout their treatment journey.
Your answers will help us further refine the process to better suit your needs — with calm, precision, and a human touch every step of the way.
Start
Did your treatment plan coordinator help make the treatment process, timeline, and financial planning clearer for you?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
We want to make sure everything is clear for you — the treatment steps, costs, and timing.
We understand that clarity brings peace of mind and helps you feel confident when making decisions about your health.
Yes
Partly
No
How would you rate your coordinator’s ability to clearly explain the treatment plan?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
A treatment plan can sometimes include a lot of information, and we always aim to make it clear and well-structured.
Your answer will help us ensure that you feel confident and not overwhelmed when thinking about your next steps in treatment.
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Unclear
Very clearly
How would you describe your coordinator’s communication style?
Did the conversation feel friendly, professional, patient, etc.?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
It’s very important to us that communication with your coordinator is not only professional, but also warm and genuine — so that you feel understood and treated with calmness and respect.
What did you like the most about your coordinator’s work?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
This information helps us understand which aspects patients value the most, so we can preserve and strengthen them.
Ability to create personalized communication and schedule convenient appointment times
Ability to provide flexible scheduling, as well as answer and explain additional questions
Ability to offer personalized appointment times, respond clearly to questions, and maintain pleasant communication that motivated you to begin treatment
Your answer
Were there any areas where the coordinator’s support could be improved?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
We truly appreciate when you share what could be improved.
Your feedback helps us refine our process to make it even more comfortable and understandable for our patients.
Our goal is to keep growing and improving, guided by your experience.
Is there anything else you’d like to add about your experience with your treatment plan coordinator?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
We carefully read every comment, as they help us understand how our clinic’s team cares for our patients.
Please select the name of your treatment plan coordinator
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
This question allows us to individually recognize each team member’s work.
It also gives us the opportunity to personally thank those colleagues whose care and attitude patients especially appreciate.
Inga
Elīna
Viktorija
Don’t remember
How likely are you to recommend your treatment plan coordinator to a friend or colleague?
Dr. Vladislavs Aleksejevs
Clinic Director and Dentist
A patient’s willingness to recommend us to others is the highest measure of trust.
This question helps us understand whether we have created not only a high-quality experience, but also a genuinely human one — where you feel safe and confident.
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Definitely wouldnt recommend
Would definitely recommend
If you wish, you may provide your name and surname.
This will help us get in touch with you if we need to follow up on your feedback or address any situation.
Thank you for taking the time to share your experience!
Your feedback helps us grow and ensure that every patient feels care, clarity, and confidence at every step of their treatment journey.
Sincerely,
Dr. Vladislavs Aleksejevs
LAVA dental studio
@dr.aleksejevs
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